Independent legal information. This website is not affiliated with LSEG, World-Check, Refinitiv, LexisNexis or any screening provider. Eligibility, remedies and outcomes depend on law and evidence.
Confirm the data controller and scope of the request
LSEG has an official procedure through which a person can ask whether they are included in World-Check. It will verify identity before disclosing information and states that it usually responds to the listing enquiry within ten business days or the period required by applicable law.
How an access request is prepared
We would help frame a precise request, identify the person entitled to make it and review the response for errors, incomplete records or possible restrictions. Access rights vary by location and may be limited by statutory exemptions.
Documents required for safe identity verification
| Document or record | Why it may help |
|---|---|
| Name and relevant identifiers | Establishes the relevant dates and identities |
| Country of residence | Tests what the decision-maker actually recorded |
| Relevant bank notice | Supports an objective factual comparison |
| Earlier correspondence with LSEG | Shows a later event or possible consequence |
What the provider is and is not obliged to disclose
Never use a third party’s identity or request another person’s confidential record without a lawful basis and proper authorisation.
Official route
LSEG's data-subject information page explains the process and its identity checks: Am I Listed on World-Check?.
For a request to correct or update a record, LSEG directs data subjects to [email protected]. This is the provider's published address, not a contact address for this website.
Two different decisions may need attention
A screening data provider can review the accuracy of its own record. A bank or regulated institution makes a separate decision about its customer relationship. The first outcome does not automatically determine the second.
Access first, challenge second
LSEG provides an official route for individuals to ask whether they are listed on World-Check. The provider verifies identity to protect personal data. Its published description says it usually confirms listing status within 10 business days after verification or within the applicable statutory period. That is not a guarantee that a full contested correction will be completed in the same time.
What the initial access request should establish
| Question | Why it matters |
|---|---|
| Is there personal data relating to me? | Distinguishes confirmed processing from a suspected bank-screening problem |
| Which identifying details are associated with the entry? | Tests names, aliases, dates and mixed identities |
| Which categories and sources are relevant? | Helps locate original evidence and subsequent updates |
| What rights can be exercised and with whom? | Identifies the correct data controller and escalation route |
The official route and an independent legal review
An individual does not need to hire a lawyer simply to submit LSEG's published data-subject enquiry; the provider states that it does not charge for the requests described on its official page. Professional support may be useful where the record is complex, contains sensitive cross-border legal outcomes or raises questions about the accuracy of reported allegations. Any professional fee is for independent advice or drafting work, not a fee payable to LSEG for making the initial access enquiry.
Practical preparation
Keep a copy of what you submit, the date, the email used and proof of the provider's response. Send identification evidence only through the provider's verified channel or another appropriately secured, approved intake process. Avoid uploading a passport to an unrelated website promising immediate database searches.
If the provider says no record exists
Do not conclude that the bank acted wrongly or that the response is defective. The screening hit may have arisen from a different database, a public-media search, a name similarity alert or the institution's own records. A sensible next step is to review bank correspondence and determine whether a specific assertion can be challenged. Repeated access enquiries to unrelated providers without evidence may waste time and expose additional personal data.
Frequently asked questions
Can I check World-Check for free?
LSEG says it does not charge data subjects for exercising its stated rights.
Do I need a lawyer to ask?
No. A lawyer may be useful if evidence, cross-border restrictions or a contested correction follow.
Does the provider charge for the initial enquiry?
LSEG states that it does not charge for the requests described on its World-Check listing page.
What happens if I do not pass identity verification?
The provider may be unable to disclose personal information until it has appropriately verified the requester.
Can I use a lawyer to submit the request?
Authorised representation may be possible depending on the provider and applicable rules, but individuals can use the official route themselves.
Related reading
Primary sources and verification
Discuss your situation
Please describe the jurisdiction, the decision-maker, what happened and whether you have received a written screening record or bank notice. Do not upload highly sensitive personal or financial data into an unverified form.